- Shared values or needs (in common).
- Tensions (differences).
- Life moments change demographics, school change is a life moment, stages in life rather than ages.
- If the brand essence name is replaced with the competition's name and still makes sense then the brand essence is too broad.
- "That evokes memory of....emotive"
- "Perfect for the....emotive"
Projective Techniques;
- Typical brand moment (memories).
- Who buys it and when?
- Get them to tell stories - tell me about...
- Trying to validate/challenge BiB 1
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